• Warranty

    Guarantee 3 years

  • Customer-service

    0049 5357 181 503 Customer service

  • product-ratings

    43214 product ratings from our customers

  • Returns-guarantee

    Returns guarantee 100 days

Covid-19: Due to the current situation, delivery delays of several days are currently possible. More information »

Payment & Delivery

Payment

Paying for goods ordered is convenient and easy. Payment can either be made by:

  1. Bank transfer:
    Only existing customers may pay for their goods on account. The payment terms are 21 days from delivery.
  2. Credit card:
    Your credit card will be debited with the amount of the invoice when the order is placed.
  3. Payment in advance / prepayment:
    You can transfer the amount stated on the order confirmation in advance to the following account. Once we receive payment, goods will be dispatched immediately. The bank details are as follows:
    Sport-Thieme GmbH
    Commerzbank, Wolfsburg
I
    BAN: DE59 2698 1062 0300 3802 00

    BIC: DRESDEFF269
  4. PayPal
    PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online. » more Info
  5. Google Pay
    With Google Pay you can easily pay mobile in our shop. To do so, this service must be set up on your Android device.
  6. Apple Pay
    With Apple Pay, you can pay conveniently via iPhone or via the Safari browser. The only requirement is that you have activated this payment method on your device.


Delivery Charges

  • In Austria, Belgium, Denmark, Finland, Germany, Netherlands, Norway, Sweden, Switzerland and United Kingdom we have individual Internet shops. You will find all postage information on their homepages. Detailed information can also be obtained from these homepages.
  • Postage costs for countries which are not listed above are available on request.

Contact us for more information at: info@sport-thieme.com or telephone: +49 5357 181 503.


Delivery Time

As a rule standard packages will leave our warehouse on the following working day (assuming the product is available for delivery). An estimate of the relevant delivery time for each product is displayed under the product details on the Sport-Thieme Internet site.

We will gladly supply delivery times for countries outside the EU.
Just contact us by telephone at: +49 5357 181 503 or by e-mail: info@sport-thieme.com


Right of Exchange and Return

Should any product not meet your expectations, you can return the product (with the exception of special customer orders) to us within 100 days of receipt of goods.



Please use the return address on the returns document that accompanies the invoice. 



You will find full details of the complete return instructions in Section 6 of our Terms and Conditions.

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