Payment & Delivery
Paying for goods ordered is convenient and easy. Payment can either be made by:
- Bank transfer:
Only existing customers may pay for their goods on account. A transfer form will be included with the delivery. The payment terms are 21 days from delivery.
- Credit card:
Your credit card will be debited with the amount of the invoice when the goods are sent.
- Payment in advance / prepayment:
You can transfer the amount stated on the order confirmation in advance to the following account. Once we receive payment, goods will be dispatched immediately. The bank details are as follows:
IBAN: DE59 2698 1062 0300 3802 00
- In Austria, Belgium, Denmark, Finland, Germany, Netherlands, Norway, Sweden, Switzerland and United Kingdom we have individual Internet shops. You will find all postage information on their homepages. Detailed information can also be obtained from these homepages.
- Postage costs for countries which are not listed above are available on request.
Contact us for more information at: firstname.lastname@example.org or telephone: +49 5357 181 503.
As a rule standard packages will leave our warehouse on the following working day (assuming the product is available for delivery). An estimate of the relevant delivery time for each product is displayed under the product details on the Sport-Thieme Internet site.
We will gladly supply delivery times for countries outside the EU.
Just contact us by telephone at: +49 5357 181 503 or by e-mail: email@example.com
Right of Exchange and Return
Should any product not meet your expectations, you can return the product (with the exception of special customer orders) to us within 100 days of receipt of goods.
Please use the return address on the returns document that accompanies the invoice.
You will find full details of the complete return instructions in Section 6 of our Terms and Conditions.